Privacy policy

When you purchase wine from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

If you purchase a product from us online, your credit card details will be collected and processed by an external payment gateway such as Square Payment. We do not see or store your credit card details.

All the information you give us is completely private and used solely for order processing and shipping. We will take reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.

All the payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way. We do not record or keep a copy of cardholder details.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: We may send you emails about our wines and other updates. We promise not to spam you. You may have given us this information when you signed up online or purchased wine from us.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@utzingerwines.com or mailing us at:

Utzinger Wines

5 Upper McEwans Road, Legana, Tasmania, 7277

Disclosure We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

How we store your personal information?

Our online store is hosted on Square Payments. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Read the Square privacy policy here. 

We also use MailChimp – an email marketing platform – to store some of the personal data you provide to us. This includes your name, address and email address, and the products you purchase from us, which we use to create distribution lists and send marketing emails.

How we use your personal information

We may use your personal information for the following purposes:

• To fulfill wine and/or event orders
• To send you marketing materials, including emails (unless otherwise indicated)

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the private practices of other sites and encourage you to read their privacy statements. 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

Apart from the information you give us, we may also automatically collect information about you when you visit our websites, including through the use of cookies. Cookies are small data files that are downloaded onto your computer when you visit a particular website. Examples of information we may collect include:

• technical information such as your computer’s IP address and your browser type; and
• information about your visit such as the products you viewed or searched for, the length of your visit and the pages that you visited.

Cookies help us gather and store information about visitors to our websites. They help our websites remember what you chose on previous pages (to avoid having to re-enter information) and can help us to identify you as a unique visitor, tailor content based on past visitation and provide you with an optimised experience. Our cookies typically do not gather personally identifiable information.

If you prefer not to receive cookies you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. However, parts of our website will not function if cookies are turned off. 

Age Of Consent

By using this site, you represent that you are at least the age of 18 in your state of residence.

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@utzingerwines.com or by mail at:

Utzinger Wines